The azure skies of Seychelles have seen countless flights take off and land, and behind these operations is the powerhouse, @AirSeychelles.

This October, students from the University of Seychelles taking the BBA205 class, Managing Organisation Performance, were offered a deep dive into the inner workings of our national airline. Their field trip on October 12^th 2023, was nothing short of an exhilarating journey through the history, operations, and visions of Air Seychelles.  Guiding the students through this expedition was the eloquent Ms. Ropatra Gonthier. Her passion for the airline was palpable as she shared the timeline of how a small flight service transformed into the country’s national airline. From its humble beginnings to the impressive fleet that serves both domestic and international routes, students were captivated. Ms. Gonthier effortlessly painted a picture of what it feels like to be up in the sky, connecting lands, and more importantly, people. This airline isn’t just about transportation – it’s about experiences. And this claim is solidified with the prestigious World Traveler Awards that adorn their trophy shelves.

But what makes an airline tick? To answer this, students were introduced to the organizational structure of Air Seychelles. At its core, lies a vision that many companies aspire to but few achieve – sustainability paired with profitability. In a world grappling with environmental concerns, Air Seychelles stands as a beacon, showing the way forward without compromising on its financial health.

The BBA205 students had the unique opportunity to meet the minds steering this massive ship. Mme Stephanie Morin, the Finance Manager, unfolded the financial sheets in a way even the uninitiated could grasp. From the various financial aspects to the nuances of PMC, she left the students with a richer understanding of airline economics.

Mme Vania Larue, the Head of Ground Operations, discussed the multifaceted role her department plays. Beyond just ensuring smooth takeoffs and landings, they are also the revenue generators through ground handling services. She detailed the ins and outs of service level agreements, which ensure every passenger gets top-notch service. From handling unaccompanied minors to ensuring every passenger feels welcomed and taken care of, it’s a department that is the beating heart of daily operations.

Motivation in such a vast organization is crucial. And here, Air Seychelles employs a unique tool: a productivity allowance. This incentive ensures that every employee, from the cabin crew to the ground staff, pushes the boundaries of excellence.

Mr. Michael Agathine, heading the Technical Operation Department, walked the students through the importance of aircraft maintenance and auditing. In an industry where safety and precision are paramount, his department ensures every flight is faultless. Mme Louise Testa, the Head of Corporate Affairs, shed light on the softer aspects of the airline industry. From managing public relations to ensuring passengers are taken care of during flight delays, her team is the face of Air Seychelles to the world.

But what’s learning without a touch of practicality? Post these enlightening sessions, students were taken on a tour of the Air Seychelles HQ. The IT and HR departments showcased the backbone of the organization, while a visit to the Facilities, Occupational Safety and Health, and Flight Operations gave them a holistic view of what goes behind ensuring every flight is a success.

As the day drew to a close, one could sense a change in the students. From curious onlookers, they had transformed into young professionals with a deeper understanding of what goes into managing organizational performance at such a grand scale. This visit wasn’t just a field trip; it was a lesson in excellence, dedication, and the relentless pursuit of dreams.

Here’s to the skies, to Air Seychelles, and to the future business leaders from the University of Seychelles. The sky, as they say, is just the beginning.